Privacy policy
1. Introduction
At Signals Inbox, operated by PCJJM PTE LTD, we are committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, create an account, subscribe to our emails, purchase a paid plan, or use our digital subscription service available at https://signalsinbox.com.
By using Signals Inbox, you acknowledge that your personal information may be collected and processed as described in this Privacy Policy.
2. Information We Collect
a. Website Visitors
When you visit our website, we may collect limited technical and usage information, such as your IP address, browser type, device information, pages viewed, referral source, approximate location, and interactions with our website.
This information helps us understand how visitors use Signals Inbox, improve the website, monitor performance, prevent abuse, and improve the user experience.
b. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to operate the website, remember preferences, support account login, improve performance, understand website traffic, and measure the effectiveness of our content and marketing.
Some cookies may be necessary for the website to function properly. Others may be used for analytics, personalization, or marketing, depending on the tools active on our website.
You may be able to manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of Signals Inbox.
c. Email Subscriptions
If you subscribe to a free weekly recap, request updates, join our mailing list, or provide your email address through our website, we may collect your email address and related subscription information.
We may use this information to send you market recaps, signal updates, product emails, service updates, promotional emails, and other communications related to Signals Inbox.
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails or by contacting us at team@signalsinbox.com.
d. Account Holders and Subscribers
When you create an account, log in, choose market preferences, purchase a subscription, or use a paid plan, we may collect information such as your name, email address, account details, selected markets, subscription plan, billing status, payment history, usage activity, and customer support communications.
This information is necessary to provide access to your subscription, manage your account, send recaps and alerts, process billing, provide customer support, and operate Signals Inbox.
e. Buyers and Payment Information
When you purchase a paid subscription, payment information is processed by third-party payment providers such as Shopify, Stripe, PayPal, Shopify Payments, or other payment processors that may be available on our website.
We may receive limited payment-related information, such as your name, email address, billing address, subscription plan, transaction status, payment method type, invoice details, and payment confirmation.
We do not store full credit card numbers or full payment card details on our own servers.
f. Customer Support Communications
If you contact us for support, billing questions, refund requests, technical issues, or general inquiries, we may collect the information you provide in your message, including your name, email address, account details, and any other information needed to respond to your request.
g. Third-Party Apps and Service Providers
We may use third-party service providers to operate Signals Inbox, including e-commerce platforms, payment processors, email service providers, analytics tools, hosting providers, customer support tools, subscription management tools, and other software services.
These providers may process personal information only as needed to provide their services to us, operate our website, process payments, deliver emails, manage subscriptions, analyze usage, prevent fraud, or comply with legal obligations.
We do not sell your personal information.
3. How We Use Your Information
We may use your personal information for the following purposes:
- To operate, maintain, and improve Signals Inbox.
- To create and manage user accounts.
- To provide access to paid subscription content.
- To process payments, renewals, cancellations, refunds, and billing support.
- To send weekly recaps, alerts, market updates, product emails, and service communications.
- To personalize your experience based on selected markets and preferences.
- To respond to customer support requests and other inquiries.
- To monitor website performance, traffic, and usage.
- To detect, prevent, and investigate fraud, abuse, scraping, unauthorized access, or violations of our Terms of Service.
- To comply with legal, tax, accounting, security, and regulatory obligations.
4. Legal Bases for Processing
If you are located in a jurisdiction where a legal basis for processing personal data is required, such as the European Economic Area or the United Kingdom, we may process your personal information based on one or more of the following legal bases:
- Your consent, such as when you subscribe to marketing emails or accept optional cookies.
- The performance of a contract, such as when we provide access to a paid subscription.
- Our legitimate interests, such as improving our website, preventing abuse, securing our service, and understanding how users interact with Signals Inbox.
- Compliance with legal obligations, such as tax, accounting, fraud prevention, or regulatory requirements.
5. GDPR and International Privacy Rights
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable privacy laws, you may have specific rights regarding your personal information.
These rights may include the right to access, correct, update, delete, restrict, or object to the processing of your personal information, as well as the right to request data portability or withdraw consent where processing is based on consent.
To exercise these rights, please contact us at team@signalsinbox.com.
6. Data Sharing
We do not sell your personal information.
We may share personal information with third parties only when necessary to operate Signals Inbox, process payments, manage subscriptions, deliver emails, provide customer support, analyze website usage, prevent fraud, comply with legal obligations, or protect our rights.
These third parties may include payment processors, e-commerce platforms, hosting providers, analytics providers, email service providers, customer support tools, fraud prevention services, legal advisors, accountants, and other operational service providers.
We may also disclose information if required by law, court order, regulatory authority, legal process, or to protect the rights, safety, security, and property of Signals Inbox, PCJJM PTE LTD, our users, or others.
7. Data Security
We take data security seriously and use reasonable technical, administrative, and organizational measures to protect personal information.
These measures may include access controls, secure third-party platforms, encryption where appropriate, account security measures, monitoring, and limited access to personal information.
However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your personal information.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
This may include retaining information to provide your account and subscription, comply with legal, tax, accounting, and reporting obligations, resolve disputes, enforce our Terms of Service, prevent abuse, and maintain business records.
If you ask us to delete your personal information, we will review and process your request in accordance with applicable law. Some information may need to be retained where required for legal, security, accounting, fraud prevention, or legitimate business purposes.
9. Email Preferences
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us at team@signalsinbox.com.
Please note that even if you unsubscribe from marketing emails, we may still send you transactional or service-related emails, such as account emails, payment confirmations, subscription notices, password emails, security alerts, or important updates about your use of Signals Inbox.
10. International Data Transfers
PCJJM PTE LTD is based in Singapore, and our service providers may operate in different countries.
By using Signals Inbox, you understand that your personal information may be processed, stored, or transferred in Singapore and other countries where we or our service providers operate.
Where required by applicable law, we will take appropriate steps to protect personal information transferred internationally.
11. Children's Privacy
Signals Inbox is not intended for children. We do not knowingly collect personal information from children under the age required by applicable law.
If you believe that a child has provided personal information to us, please contact us at team@signalsinbox.com and we will take appropriate action.
12. User Rights
Depending on your location, you may have the right to access, correct, update, delete, restrict, or object to the use of your personal information.
You may also have the right to request a copy of your personal information or ask us to stop sending marketing communications.
To exercise these rights or ask privacy-related questions, please contact us at team@signalsinbox.com. We will respond within a reasonable time and in accordance with applicable law.
13. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, service providers, website features, legal requirements, or business operations.
Any updates will be posted on our website. The updated version will be effective when posted, unless a later effective date is stated.
14. Contact Information
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:
PCJJM PTE LTD - 160 Robinson Road, #14-04 Singapore Business Federation Centre - 068914 SINGAPORE
Email: team@signalsinbox.com
Last Updated: 2 July 2026