Shipping policy

PCJJM PTE LTD - signalsinbox.com

1. Delivery Method

At Signals Inbox, we provide a digital subscription service. We do not sell or ship physical products.

Our service gives customers digital access to market signals, paid signal pages, weekly recaps, alerts, selected market coverage, and related online content, depending on the subscription plan purchased.

Access to Signals Inbox may be provided through the following methods:

Access through your Signals Inbox account on our website.
Email communications, including weekly recaps and service updates.
Paid signal pages or content areas available after login.
Alerts or notifications, depending on your subscription plan.

2. Delivery Timeframe

After a successful purchase, access to your paid subscription is normally made available as soon as reasonably possible through your account or the email address used at checkout.

In most cases, access is immediate or near-immediate. However, access may sometimes be delayed because of payment processing, account creation, email delivery, fraud checks, platform issues, or technical problems.

If you do not receive access after purchase, please contact us at team@signalsinbox.com and we will help you resolve the issue.

3. No Physical Shipping

Signals Inbox is a fully digital service. No physical goods are shipped, delivered, or mailed to customers.

Shipping fees do not apply to our digital subscription service.

Any reference to "shipping" on our website, checkout, platform, or policy pages should be understood as referring only to digital delivery or access, unless we clearly state otherwise.

4. Subscription Access

Your access depends on the subscription plan you selected at checkout.

Different plans may include access to one market, several markets, or all available markets, as well as different email recap, alert, or feature options.

You may be able to update your selected markets, preferences, or subscription settings through your account or by contacting us, depending on your plan and the technical options available.

If your subscription is cancelled, expired, unpaid, refunded, disputed, or terminated for a breach of our Terms of Service, your access to paid content may be limited, suspended, or removed.

5. Email Delivery

Signals Inbox may send weekly recaps, alerts, product updates, account emails, billing emails, and other service-related communications to the email address associated with your account or subscription.

Email delivery may be affected by spam filters, inbox settings, email provider rules, incorrect email addresses, technical issues, or third-party email delivery systems.

You are responsible for providing a valid email address and ensuring that emails from Signals Inbox can reach your inbox.

If you are not receiving our emails, please check your spam, promotions, updates, or junk folder, and contact us at team@signalsinbox.com if the issue continues.

6. Non-Delivery or Access Issues

If you believe you did not receive access to the subscription, signal, recap, alert, or digital service you purchased, please contact our customer support team at team@signalsinbox.com.

To help us resolve the issue faster, please include:

The email address used for your Signals Inbox account or purchase.
The subscription plan you purchased.
The date of purchase or charge.
A short description of the access or delivery issue.
Any receipt, invoice, or transaction reference available to you.

We will verify the purchase and help restore access, resend relevant information, correct account issues, or provide reasonable assistance as soon as possible.

7. Customer Support

For any questions, concerns, or issues related to access, digital delivery, email recaps, alerts, account login, or subscription features, please contact our customer support team at team@signalsinbox.com.

We aim to respond to customer support requests within 48 hours, although response times may vary depending on weekends, holidays, the nature of the request, and operational constraints.

8. International Access

Signals Inbox is a digital service and may be accessible to customers in different countries and regions.

However, access may depend on local laws, internet availability, payment provider rules, platform restrictions, sanctions rules, email provider limitations, or technical factors outside our control.

You are responsible for ensuring that your use of Signals Inbox is permitted in your location.

9. Policy Updates

We may update this Shipping and Digital Delivery Policy as necessary to reflect changes in our service, delivery methods, platform, subscription features, business practices, or legal requirements.

Any updates will be posted on our website and will be effective when posted, unless a later effective date is stated.

10. Contact Information

If you have any questions or concerns about this Shipping and Digital Delivery Policy or the delivery of our digital subscription service, please contact us at:

PCJJM PTE LTD - 160 Robinson Road, #14-04 Singapore Business Federation Centre - 068914 SINGAPORE

Email: team@signalsinbox.com

Last Updated: 2 July 2026