Cancellation policy

PCJJM PTE LTD - signalsinbox.com

Purchase Options Cancellation Policy

1. Overview

Signals Inbox offers digital subscription plans that provide access to market signals, selected market coverage, weekly recaps, alerts, and related digital content.

This Purchase Options Cancellation Policy explains how subscription purchases, renewals, cancellations, and access after cancellation work.

2. Purchase Options

Signals Inbox may offer different subscription plans, including monthly plans, yearly plans, and plans covering one market, several markets, or all available markets.

The exact price, billing period, features, number of covered markets, email recaps, alerts, and access rights for each plan are shown on our website at the time of purchase.

By purchasing a subscription, you agree to the price, billing period, renewal terms, and features displayed at checkout.

3. Monthly and Yearly Billing

Monthly subscriptions are billed on a monthly basis unless cancelled before the next renewal date.

Yearly subscriptions are billed on a yearly basis unless cancelled before the next renewal date.

Yearly subscriptions may be offered at a discounted rate compared with monthly billing. When you purchase a yearly plan, you are paying for access for the full annual billing period.

4. Automatic Renewal

Unless otherwise stated at checkout, Signals Inbox subscriptions renew automatically at the end of each billing period.

By purchasing a subscription, you authorize us and our payment providers to charge your payment method automatically for each renewal until the subscription is cancelled.

The renewal amount will be based on your selected plan, billing period, applicable taxes, and any pricing terms displayed to you at the time of purchase or renewal.

5. How to Cancel

You may cancel your subscription at any time through your account settings, through the payment platform used for your purchase, or by contacting us at team@signalsinbox.com.

To help us process cancellation requests quickly, please contact us using the email address associated with your Signals Inbox account or subscription.

If you contact us by email, please include your account email, subscription plan, and a short request to cancel your subscription.

6. Effect of Cancellation

Cancellation stops future renewal charges.

Unless otherwise stated or required by applicable law, cancelling your subscription does not automatically refund payments already made for the current billing period.

After cancellation, you will normally continue to have access to the paid features included in your plan until the end of your current paid billing period.

Once the paid billing period ends, your access to paid signals, paid market coverage, archives, alerts, and other subscriber-only features may be removed, limited, or downgraded.

7. Cancelling Before Renewal

You are responsible for cancelling your subscription before the next renewal date if you do not want to be charged again.

We recommend cancelling at least 24 hours before the renewal date to avoid accidental renewal charges, payment processing delays, or platform timing issues.

If a renewal charge has already been processed, it may be treated as a completed payment and will be subject to our Refund Policy.

8. Changes to Your Subscription

Depending on the technical options available, you may be able to upgrade, downgrade, or change your subscription plan.

Plan changes may affect your access, billing amount, renewal date, covered markets, alerts, and other subscription features.

Any upgrade, downgrade, or plan change may be processed according to the rules of our website, subscription platform, or payment provider.

9. Market Preferences

Some Signals Inbox plans allow you to select one or more markets to follow.

You may be able to change your selected markets or preferences through your account or by contacting us, depending on your subscription plan and the technical options available.

Changing market preferences does not automatically cancel your subscription or change your billing terms unless clearly stated.

10. Failed Payments

If a subscription payment fails, your access to paid features may be delayed, limited, suspended, or cancelled.

We or our payment providers may attempt to charge your payment method again, notify you about the failed payment, or ask you to update your billing information.

If payment is not completed, your subscription may not renew and your access to paid content may end.

11. Refunds

Subscription refunds are governed by our Refund Policy.

Because Signals Inbox is a digital subscription service that may provide immediate access to paid content, subscription payments are generally non-refundable unless otherwise stated in our Refund Policy or required by applicable law.

If you believe you were charged in error, charged after cancelling, charged twice, or unable to access the paid service because of a technical issue, please contact us at team@signalsinbox.com.

12. Termination by Signals Inbox

We may suspend, limit, or terminate your subscription or account if we believe you have violated our Terms of Service, failed to pay applicable fees, shared paid content without permission, abused the service, opened a payment dispute in bad faith, or used Signals Inbox in a way that may harm our service or other users.

If your account is terminated for a breach of our Terms of Service, you may lose access to paid content without refund, unless otherwise required by applicable law.

13. Policy Changes

We may update this Purchase Options Cancellation Policy from time to time to reflect changes in our subscription plans, payment providers, cancellation process, business practices, or legal requirements.

Any updates will be posted on our website and will be effective when posted, unless a later effective date is stated.

14. Contact Information

If you have any questions about your purchase options, subscription, renewal, cancellation, or billing status, please contact us at:

PCJJM PTE LTD - 160 Robinson Road, #14-04 Singapore Business Federation Centre - 068914 SINGAPORE

Email: team@signalsinbox.com

Last Updated: 2 July 2026